Throughout our lives, we are forced to deal with different characters from family members, bosses, colleagues, coworkers… etc. The most annoying ones are the difficult ones that are hard to be understood. However, putting yourself in their shoes is the key to know why they are reacting or behaving in that particular way.  

Bayan for Human Development would like to share with you this special course "Dealing with Difficult People"  on Tuesday 11^th Jan. 2010 -  from 6:00 PM to 9:00 PM in the Library Hall – Masjed Al Sedik. This course will be introduced by Ashraf Al Shafaki. For more information, check below.

Course Outline:

• Better understand difficult people.

• Become more excepted from difficult people.

• Feel less frustrated from the actions and conversations of difficult people.

• Make difficult see your point of view.

• Live more peacefully with difficult people.

The Instructor:

Ashraf Al Shafaki

• Author of Born Trainer website (www.borntrainer.com)

• Ashraf Al Shafaki has a wide range of experience in delivering a diversified set of training programs including:

• HR Management for FGF at Cairo University

• Agile Project Management for software companies

• Computer Programming at IBM Authorized Training Centers

• English Language for AMIDEAST

• 3D Design for special children at Resala